Description
Course Description:
Working with non-compliant, manipulating and sabotaging clients can be extremely frustrating. This course offers reasons why clients are difficult – and solutions to overcome these challenges. Eliminate denial, increase motivation and make progress!
Course Objectives:
At the conclusion of this course the professional will be able to:
- Explore the 10 common reasons why clients are difficult.
- Discuss 11 techniques for overcoming the challenges of difficult clients.
- Learn strategies to motivate the unmotivated client.
- Understand the causes for the behaviors we label “denial.”
Purpose of this Course:
The purpose of the course is to assist counseling and social work professionals in treating clients in all settings, (in-patient, outpatient and criminal justice) who may be considered a highly difficult client.
Course Outline:
Part 1: Course organization, Documentation and Introduction.
Part 2: Reading of the course materials
Part 3: Administration and Completion of the Evaluation of Learning Quiz
